Cancellation Policy

Cancellations made with more than 24hours notice can be made via email, WhatsApp or through booking link (Calendly) with no charge

Late Cancellation Policy

Cancellations made with less than 24hours notice will typically incur a 50% fee

No-Show Policy

Failing to attend a session without notice will incur a full fee

Rescheduling a Session

If you need to reschedule a session, please do so asap through your confirmation link, or reach out directly to Jaen via email or WhatsApp with no additional charge